Our customer service certification programs are the only ISO, competency-based, customer service certification programs in the world that utilize international competency based standards and are accredited by the International Service Standards Alliance.

Each of our customer service certification programs are designed to deliver a comprehensive set of people, process and technology competency skills for customer service that gives every certification graduate a solid foundation of the key areas of customer service. Each of our programs provides a professional designation for all program graduates which can be used behind their name and their certification achievement can also be found on a global public register of certified individuals.

If you require training for more than one person, please contact us here, or email sales@orionelearning.com.

Click on any of the certification programs below to discover more information: